Partnerships and Communications Manager – Negotiation Works

Hybrid – Work must be performed in or near Washington, DC

Negotiation Works seeks a full-time (32-40 hours/week) Washington D.C.-based Partnerships and Communications Manager.  This position involves building and managing relationships with program partners and peer organizations and developing and executing Negotiation Works’ communications activities. 

A description of Negotiation Works and the position follows.  Other than necessary on-site community relations and related activities, this job is designed to be conducted remotely.   


Negotiation Works is a DC non-profit organization that provides negotiation and self-advocacy training for people who are emerging from difficult and often traumatic situations–such as incarceration, homelessness, addiction, and domestic violence–so they develop the skills to navigate everyday challenges and live the next chapters in their lives confidently and productively. 

By negotiation strategies we mean communication and persuasion tools for: (a) engaging in self-advocacy in situations such as obtaining needed services or arranging a workable job schedule and (b) resolving disputes and everyday conflicts involving work, housing, family, and other situations. Participants learn that using negotiation skills to work through employment, housing, family, and other situations is more effective in achieving good outcomes for themselves than other, more reflexive approaches, which easily devolve into demanding, arguing, pleading, or avoiding and rarely result in good outcomes. Instead, negotiation skills provide a sense of security, control, and satisfaction in dealing with life’s many personal and professional challenges. 

Our core services involve multi-week, interactive negotiation courses for historically marginalized individuals in the Washington, DC area.  Since 2018, we have provided services to a broad range of marginalized populations through partnerships with key DC-area community organizations. Current provider-partners include: Calvary Women’s Services,  Georgetown Pivot Program, Community Family Life Services, Together We Bake, and the DC Jail.  To date, we have taught over 90 multi-week courses and served more than 1000 individuals.  We train and mentor volunteer instructors, who include lawyers, teachers, social workers, mediators, and law students, to lead the programs at our partner sites. 


The mission of Negotiation Works is to empower people from marginalized communities with tools to resolve conflicts, advocate for themselves and others, and build more stable lives. 

The vision of Negotiation Works is to foster stronger, more resilient communities. When the members of a community have the tools to advocate for themselves and negotiate with each other, they are better able to achieve shared goals, create lasting relationships, and improve the stability of the community as a whole.


Negotiation Works (NW) is seeking a Partnerships and Communications Manager who is passionate about the NW mission and has strong relationship building experience and exceptional communication skills.   NW is searching for a thoughtful and strategic partner to join the organization in a brand new leadership role.   Reporting to the Executive Director, the Partnerships and Communications Manager will be an integral part of the NW team and will support the Executive Director in advancing the mission and values of the organization.  

The successful candidate will be an organized administrator, creative problem solver, and highly skilled communicator working with a diverse set of stakeholders and will have a proven record of strong verbal, written, and digital communications.     


Partnership Management  (60%)

  • Maintain ongoing relationships with all program partners to ensure the consistent delivery of programs and services
  • Monitor and manage all aspects of partnerships, including contracts, MOUs, schedules, volunteer requirements, and program content and logistics
  • Coordinate instructor staffing for each course
  • Identify and cultivate relationships with new partners for program delivery 
  • Manage collaborations with peer organizations
  • Oversee administration functions pertaining to NW partners and programs 
  • Attend relevant NW events 

Communications  (40%)

  • Develop, create, and edit communication materials, including newsletters, digital content, and constituency communications regarding programs, impact, volunteers, fundraising, etc.
  • Develop social media content and graphics and manage social media calendar; track relevant special days and holidays to highlight on NW’s social media platforms
  • Create and produce graphics for all social media and manage all SM programs including Hootsuite 
  • Develop and maintain media contacts for the organization to create momentum for and awareness of Negotiation Works programs and activities, including writing press releases and utilizing free media outlets.  
  • Take and collect photos and/or videos at NW events and maintain photo files for ongoing use; create, edit, and upload photos to NW website and social media outlets.
  • Coordinate website maintenance and ensure that new and consistent information is posted regularly 
  • Track analytics and support internal and external data reporting needs.  Ensure that all communications software–MailChimp, donor databases, etc.– is syncing systematically


We are looking for candidates local to the Washington, DC metropolitan area who, based on their life experiences, education, and/or employment background, have the following skills: 

  • Exhibit strong critical thinking and problem solving abilities: Adapt to the evolving needs of the organization and think several steps ahead to develop solutions that achieve clear goals.
  • Manage a high volume of work with efficiency and attention to detail: Can create and follow systems for keeping tasks from slipping through the cracks. Able to juggle competing demands and prioritize without sacrificing quality. 
  • Build authentic, reliable relationships:  Demonstrate enthusiasm for meeting and engaging with people. Empathize with the communities we serve. Build genuine relationships across lines of difference, such as race, ethnicity, sexual orientation, class, ability, gender identity, citizenship status, life experience, or other identities.. Listen closely to understand needs or concerns and take clear steps based on that input. Follow through on commitments.
  • Exhibit mastery of communications strategies: Develop mission-driven plans to reach target audiences and achieve results. Demonstrated track record of success in branding, digital skills, persuasive writing, and web/social media engagement.
  • Produce compelling written, graphic, and digital materials: Incorporate our “voice” across platforms. Organize and share information effectively — whether writing an internal email, crafting a graphic for Instagram, or delivering a presentation to a potential partner. Use references and examples that speak to the experiences of a diverse audience, particularly the communities we aim to reach.
  • Technical skills: Proficiency in using Google Suite (Docs, Slides, Sheets, Forms, and G-Cal), Zoom, Canva, Mailchimp, and Hootsuite preferred; familiarity with graphic design is a plus
  • Comfortable working both independently/remotely and in regular consultation and collaboration with a small team; holds professional integrity as a top goal
  • Ability to work occasional evenings and weekends

Education and Experience

2-6- years  experience that demonstrates the ability to perform the work successfully.  Experience with non-profit organizations is a plus.  No specific educational requirement.


This position reports directly to Negotiation Works’ Executive Director.  The annual salary range for this position is $65,000 – $75,000 based on full-time hours and depending on experience and qualifications.  Negotiation Works offers a competitive benefits package including 100% employer-based health insurance premiums for medical, dental and vision coverage, 13 paid holidays, vacation and paid sick leave. 


To apply, please submit a resume and a 250-300 word statement responding to: “Why are you interested in working at Negotiation Works?”  Position is open until filled.

Negotiation Works values an inclusive, diverse workplace and does not unlawfully discriminate on any basis prohibited by law.  Negotiation Works encourages applications from interested persons from diverse backgrounds of any race, color, religion, sex, national origin, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, or any other legally protected status. 

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By Lori Ferrara
Lori Ferrara Senior Administrative Assistant