The Centers for Medicare & Medicaid Services are looking for student volunteers who have a passion for Human Centered Design!!
Our Customer Focused Research Group (CFRG) focuses on weaving customer experience as a business discipline using human-centered design methodology into the fabric of CMS culture.
We’re looking for assistance with synthesizing over 9,000 pieces of data gathered through the immerse phase from request for information (RFI), 1:1 interviews, and listening sessions.
The work is remote reading transcripts, extracting, tagging, and theming data in Excel, writing theme statements and descriptions, and identifying insights and opportunities for improvement.
The student must meet the following requirements:
- Be a U.S. citizen;
- Be at least 16 years of age;
- Be enrolled at least half-time in a high school, vocational technical school, an accredited educational institution of higher learning (college/university), or a certificate program.
If you’re looking to gain experience and build your resume, please consider this opportunity!
For more information and to apply, please email your resume to Suzanne Martin-Devroye at Suzanne.Martin-Devroye@cms.hhs.gov with the subject line: “Student Volunteer.”