The Close Concerns Associate Program
Close Concerns, along with its sister organizations dQ&A and The diaTribe Foundation, seeks undergraduate applicants for its two-year Associate Program, based in San Francisco.
· The Associate Program gives new college graduates unparalleled exposure to the ‘real world’ of healthcare and business, significant work experience and responsibility, international travel, and built-in support for graduate school applications.
· For candidates considering post-graduate studies, such as medical school, it is the best way to enhance your skills and knowledge, interact with healthcare leaders, and use a different part of your brain, all while improving your chances of getting into a top graduate program. Our many talented alums have gone on to stellar careers in medicine, public health and business.
· This is the sixteenth year of the Associate Program, and we hope to offer eight places to successful candidates.
Our family of organizations, led by Kelly Close, share a meaningful social purpose: improving life for people with diabetes, one of the biggest public health problems of our time. The Associate Program runs across the three sister organizations:
· Close Concerns, a healthcare information services provider;
· dQ&A, a research company focused on understanding and amplifying the voice of people with diabetes;
· diaTribe, a nonprofit with a mission to improve the lives of people with diabetes and prediabetes, and to advocate for action.
Associates work primarily for one organization, but you will most likely interact with people from all three organizations on a daily basis in our young, dynamic, and social workplace.
Please apply for the program by clicking this link, which is also repeated below. We will automatically consider you for all three organizations, so you only need to apply once. We will answer all your questions during the selection process, and you will have the opportunity to express any preferences regarding the three organizations.
The Close Concerns Associate Role
Close Concerns, founded in 2002, is a healthcare information company focused on diabetes, pre-diabetes, and obesity, dedicated to improving patient outcomes.
We do this by educating physicians, researchers, business leaders, policy makers, and manufacturers about the most important news and research in the field via an online publication. With thousands of subscribers at academic institutions, nonprofit organizations, drug and medical device companies, and government bodies, Close Concerns is widely read and respected in the healthcare community.
Close Concerns Associates research, write, edit, and publish our products, frequently by attending scientific conferences and interviewing experts, including business leaders and world-class endocrinologists. Associates broaden their minds, sharpen their communication skills, and quickly become experts in all aspects of diabetes – such as therapies, medical devices, digital health, clinical research, public health, regulatory and business issues. From time to time, Associates author and publish research papers in peer-reviewed journals or at major conferences. Most are excited by the significant level of responsibility they are given, as well as their access to patients, thought leaders, researchers, and industry executives.
Typically, the Associate Program involves significant travel in the United States and internationally, which Associates find enriching. In 2019, we attended conferences in Aspen, Austin, Barcelona, Berlin, Busan, Chicago, Houston, Keystone, Las Vegas, Los Angeles, Liverpool, Miami, New Orleans, New York City, Orlando, Paris, Pasadena, Philadelphia, San Francisco, Sorrento, Washington D.C., Winnipeg, and more. Currently, all important conferences are being organized virtually because of the COVID-19 pandemic, so our travel schedule for late 2021 is hard to predict. In normal times, Close Concerns Associates typically travel 30% – 40% of the time and collect a lot of airmiles! Free days are usually arranged while traveling and going early is encouraged.
In light of the pandemic, our operations have temporarily transitioned to a remote working model, providing flexibility over where Associates choose to live. For virtual conferences organized around European time zones, some Associates have opted to work from countries where travelers from the US are allowed (following local COVID-19 rules, of course). It is our goal to transition back to our San Francisco office as soon as possible, in accordance with Department of Health mandates and the wishes of our Associates. We are hoping to resume in mid-2021, but the situation is constantly evolving.
Close Concerns provides ongoing support for graduate school admissions, through our extensive network of advisors and our access to Associate Program alums, with their detailed knowledge of schools and the application process. Close Concerns also provides references, free access to an excellent graduate school admissions advisor, and time off and financial support for exams or exam prep (e.g., MCAT). The specific work at Close Concerns and the reputation of the Associate Program also help to create a much stronger application and turn you into a better prepared and more compelling candidate.
Our organization is located in the vibrant Lower Haight neighborhood of San Francisco – an exciting and beautiful city. Our compensation package is appropriate for living in San Francisco, and we provide support in finding nearby accommodations and offer excellent work benefits (including healthcare, 401(k), public transport, gym/yoga membership), a kitchen stocked with healthy foods, and a great team atmosphere.
The Associate position at Close Concerns is ideal for someone with a science or pre-medical background with additional interest in business, public health, and/or health policy. Strong critical thinking and writing skills are a must.
Requirements for successful candidates:
- Demonstrated academic excellence (minimum GPA of 3.6; waivers granted based on special circumstances and/or on diabetes knowledge and interest)
- Deep scientific background; research and/or data science experience is encouraged
- Exceptionally strong writing, editing, and synthesizing skills
- Strong critical thinking and analytic skills
- Ability to be adaptable and flexible
- High energy and ability to keep multiple projects moving simultaneously
- Ability to work independently and to collaborate frequently within small teams
- Reliability; commitment to schedules and deadlines
- Two-year commitment to the position
How to Apply
This is a highly sought-after position – if you are interested, please apply now at this link. The deadline is December 1, 2020. Please do not apply through your school’s career portal – we will not receive these applications.
By applying to Close Concerns, you will be considered for all three organizations and will have an opportunity to learn more about dQ&A and diaTribe later in the process. Close Concerns is an equal opportunity employer.
In addition to the question fields in our online application, please attach the following as a single, merged PDF document in the “Resume” field:
- Resume as PDF – please include undergraduate GPA as well as the name of your high school and your high school GPA or class rank
- Transcript in PDF format (unofficial accepted, but GPA must be included)
PDFs may be merged using this website. Please email Rebecca McClure at email@example.com if you have any problems with the application form.
We are really proud of helping Alumni of Close Concerns, dQ&A, and The diaTribe Foundation take another important step in their journey. Our alums have attended graduate or medical school at UCSF, Stanford, the University of Pennsylvania, Harvard, Dartmouth, and many other outstanding institutions.
Here are some reflections about the role from previous Associates:
“Associates at Close Concerns have more independence and responsibility than almost any other graduates fresh out of college. The job is exciting, fast-paced, and the best testing ground I could imagine for learning how to become successful in any field. “
– Jenny Jin (Harvard College ’06, University of California at San Francisco School of Medicine ’12, Resident, Orthopedic Surgeon, Brigham and Women’s Hospital, Boston, General Orthopedic Surgeon, Saint Alphonsus, Boise, Idaho)
“Simply put, I loved working at Close Concerns because I was able to work with incredibly bright, driven, and fun people. Coming from finance, it was a breath of fresh air to be able to actually make something happen when I had a good idea. I really felt like I was making an actual impact with my work.”
– Jen Lesser (Amherst College ’07, Harvard Business School ’13, Advisor, FLX Bio, Inc)
“At Close Concerns, I have had the chance to travel to diabetes conferences around the US and the world, speak with key diabetes thought leaders, pursue topics of personal interest related to diabetes, and even write a 160-page book about type 1 diabetes for patients and families. It is a job that will engage and challenge you in ways that provide true, life-long rewards.”
– Lisa Rotenstein (Harvard College ’11, Harvard Medical School ’16, Harvard Business School ‘16, Resident Physician at Brigham and Women’s Hospital, Co-Founder, CareZooming, Boston)
“It is difficult to put into words how much I learned while working at Close Concerns. Beyond exposure to a side of healthcare, medicine, and business that few of my peers have experienced, I learned a great deal about myself. I found the work both invigorating and challenging, and I gained confidence in myself and my abilities.”
– Jessica Fried (Vassar College ’08, Dartmouth Medical School ’14 and former Chair of the AAMC Organization of Student Representatives, Resident Physician at Penn Medicine in Diagnostic Radiology, Philadelphia)
“While I certainly value the skills I learned at Close Concerns, I am most appreciative of the perspective I gained. The work gave me an exhaustive understanding of the many forces driving medical care and health policy – where those forces succeed and where they fall short. My experiences at Close Concerns have fueled my own passion to be persistent, resourceful, and dedicated in my own career.”
– Eric Chang (Pomona College ’09, University of California at San Francisco School of Medicine ’14, Radiation Oncologist, UCLA Medical Center, Los Angeles)
“Graduating from Amherst College, I had many opportunities to work in consulting with top firms. I chose Close Concerns because I saw tremendous opportunities in a growing organization with a meaningful social purpose and in mentoring by principals I could learn from and respect. Every one of my hopes was surpassed.”
– Katelyn Gamson (Amherst College ’04, University of California at San Francisco School of Medicine ’10, Internal Medicine Physician, California Pacific Medical Center, San Francisco)
“In the past two years I have learned – deeply and continuously – about how companies and clinicians are addressing the urgent worldwide epidemic of diabetes; how to build a successful small business; and how to think creatively and cooperatively in times of uncertainty. I consider myself supremely lucky for the skills I have honed and friendships I have formed at Close Concerns.”
– Joseph Shivers (Harvard College ’10, Sansum Diabetes Research Institute Clinical Research Assistant ‘13, Columbia University College of Physicians and Surgeons ’17, Hofstra Northwell School of Medicine Internal Medicine Intern ‘18, University of Colorado School of Medicine Physical Medicine & Rehabilitation Resident ‘21)
“diaTribe has provided me with an incredible community of like-minded peers who want to impact the public health field. As a part of a small team, I was given a huge amount of responsibility coming out of college. Beyond immersing myself in diabetes, this job taught me how to think on my feet, be an effective communicator and leader, and fail fast on the way to success.”
– Divya Gopisetty (Stanford University ’18, Stanford University School of Medicine ‘24)
“One of the best parts about working at dQ&A is the team – you get to work with an incredibly bright, kind, hardworking, and motivated group of people. As an Associate, I loved having the chance to learn about the healthcare system through the eyes of patients, healthcare providers, and the industry, and to develop skills in data analysis, project management, and consumer insights, just to name a few. Associates are quickly given a lot of responsibility, which makes the role challenging and fulfilling. The impact you’re able to have on dQ&A, dQ&A’s client companies, and ultimately the lives of people with diabetes, is remarkable for an entry-level position. It also opened the door to the amazing opportunity I’ve had to stay at dQ&A and lead operations for the company.”
–Sophie Koontz (Stanford University ’15, COO, dQ&A)
“At dQ&A, I learned so much about the power of business and insightful research to transform diabetes care and management. One of the best parts about working at dQ&A is getting to be a part of a small yet powerful team. dQ&A’s size ensures you get to have a major impact in your position from the get-go. Plus, it’s amazing to be a part of a team that is all so dedicated to the mission of improving the lives of people with diabetes. As a person with diabetes, it was great for me to conduct research about life and experiences with diabetes around the world. Through the data analysis aspect of my work, I not only gained ‘hard’ research skills but was exposed to a variety of experiences and stories that opened my eyes to how this disease impacts people globally. I’m so thankful for my experience at dQ&A and would encourage anyone interested in impactful research to join the team!”
– Isabel Chin (Brown University ’17, Warren Alpert Medical School of Brown University ’23)
“dQ&A has provided me with a unique opportunity to advocate for people with chronic illness, gain practical business acumen, sharpen my analytical and management skills, and address a public health crisis. The multifaceted nature of the role helped me to develop a well-rounded skillset and perspective on healthcare that will be invaluable in my future in medicine. With the intimate, dynamic work culture of a startup, but with far-reaching impact and influence in the diabetes sphere, dQ&A is a phenomenal launching pad for anyone pursuing a career in healthcare or business.”
– Keaton Stoner (Duke University ’17, Columbia University Vagelos College of Physicians and Surgeons ‘24)
“At dQ&A, I’ve enjoyed working with a small team that has encouraged me to grow both personally and professionally. Over the last year, I’ve learned to lead an international patient research service that covers 8 countries and counting. I have also been able to develop a well-rounded perspective of the diabetes landscape. Notably, my work has led me to interact with stakeholders from every corner of the healthcare industry. I’ve asked people with diabetes about the challenges they face, I’ve shared this data with manufacturers designing new technologies, and I’ve gotten an inside look at how agencies decide which therapies to approve and reimburse. As I pursue a career in medicine, I am excited to build upon the skills and perspectives that dQ&A has given me.”
– Caterina Florissi (Dartmouth College ’18, Senior Associate, dQ&A)