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Datto


www.datto.com

Jobs

Digital Experience MBA Intern

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Posted on: March 22, 2021 Apply Now
Nationwide Internship or Part-Time Job Expires May 14, 2021

As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com.

You will report to the Sr. Director, Product – Digital Experience

A Look Inside the Job:

  • Synthesize inputs from user interviews and market research to develop user insights and understand industry trends 
  • Utilize user empathy to understand end-users, their challenges, and their goals
  • Conducting stakeholder interview and system research to document the end-to-end current state process and identify pain points and challenges
  • Work with product managers to define future state processes and develop recommendations on highest impact experience for end-users

About you:

  • A current MBA student
  • Strong process improvement/design experience and business acumen
  • Desire to work in product management
  • Looking to join a fast-paced, growing SaaS company improving SMBs
  • Look for data when making decisions and pair that with past experience and user empathy
  • Ability to identify problems and develop hypotheses to test/validate
  • Experience interviewing users, VoC, or NPS is a plus
  • Preferred background in Lean Six Sigma, UX design, and/or product management

At Datto, we believe our employees are our greatest asset and offer all full-time employees a wide-ranging benefits package, including:

  • Engaging Intern-Networking Events
  • Lunch and Learns
  • Flexible working hours
  • Employee Resource Groups (ERGs)
  • And more!

By submitting an application, you acknowledge we will process your data in order to consider you for the position you apply for and for other open positions within our company for which you may be suited. We collect and store your data in accordance with our Recruiting Privacy Practices.

Datto is an equal opportunity employer.

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CONTACT & LOCATION

Phone
(203) 432-0800
Email
careerstrategy@yale.edu
Address

55 Whitney Avenue, 3rd Fl.
New Haven, CT 06510

SERVICE HOURS

  Academic Year Summer Hours
M 8:30am - 5pm 8:30am - 4:30pm
T 8:30am - 5pm 8:30am - 4:30pm
W 8:30am - 5pm 8:30am - 4:30pm
TH 8:30am - 5pm 8:30am - 4:30pm
F 8:30am - 5pm 8:30am - 4:30pm

The office is closed weekends, holidays, and recess days.

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Office of Career Strategy

The Office of Career Strategy works with students and alums of Yale College and Yale Graduate School of Arts and Sciences as well as Yale postdoctoral scholars from all disciplines. The Office of Career Strategy advisors help students, alums, and postdocs to clarify career aspirations, identify opportunities, and offer support at every stage of career development. Services offered by the Office of Career Strategy for Masters and Ph.D. students are part of a suite of resources supported by the Graduate School of Arts & Sciences to foster professional and career development. Career support for undergraduates is a part of a collection of support offered by the Center for International & Professional Experience.

Contact

55 Whitney Avenue, 3rd Fl.
New Haven,CT 06510
(203) 432-0800
careerstrategy@yale.edu

About CIPE

The Yale College Center for International and Professional Experience (CIPE) is a group of offices that work together, and with other academic advisers on campus, to support undergraduate students throughout their four years at Yale as they make decisions about their academic plans and explore career options. CIPE is composed of the Office of Career Strategy, the Yale College Office of Fellowships, Yale Summer Session, and Yale College Study Abroad.

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