The dQ&A Associate Program
dQ&A, along with its sister organizations Close Concerns and The diaTribe Foundation, seeks applicants for its two-year Associate Program, based in San Francisco.
· The Associate Program gives new college graduates unparalleled exposure to the ‘real world’ of healthcare and business, significant work experience and responsibility, international travel, and built-in support for graduate school applications.
· For candidates considering post-graduate studies, such as medical school, it is the best way to enhance your skills and knowledge, interact with healthcare leaders, and use a different part of your brain, all while improving your chances of getting into a top graduate program. Our many talented alums have gone on to stellar careers in medicine, public health and business.
· This is the sixteenth year of the Associate Program, and we hope to offer eight places to successful candidates.
Our family of organizations, led by Kelly Close, share a meaningful social purpose: improving life for people with diabetes, one of the biggest public health problems of our time. The Associate Program runs across the three sister organizations:
· dQ&A, a research company focused on understanding and amplifying the voice of people with diabetes;
· Close Concerns, a healthcare information services provider;
· diaTribe, a nonprofit with a mission to improve the lives of people with diabetes and prediabetes, and to advocate for action.
Associates work primarily for one organization, but you will most likely interact with people from all three organizations on a daily basis in our young, dynamic, and social workplace.
Please apply for the program by clicking this link, which is also repeated below. We will automatically consider you for all three organizations, so you only need to apply once. We will answer all your questions during the selection process, and you will have the opportunity to express any preferences regarding the three organizations.
The dQ&A Associate Role
dQ&A is a research company and social enterprise committed to making life better for people with diabetes. Our work focuses on understanding the diabetes patient experience. Our clients are diverse: medical technology and pharmaceutical companies striving to become more agile and responsive; patient, provider, and advocacy organizations; fast-moving businesses bringing new ideas to the field; and healthcare start-ups. By surveying and interviewing people with diabetes, we help clients design and develop new products and services and assist in tracking their performance. We promote clients’ understanding of the diabetes community itself and help them make patient-driven business decisions. Our work also helps clients raise funding, measure psychosocial outcomes, and build patient-informed regulatory submissions. Regular and robust patient feedback is a key part of our offering.
dQ&A Associates try to make a difference in one of today’s biggest public health challenges through data inquiry, analysis, and interpretation. Associates assume significant responsibility and lead key patient and physician research studies. They sharpen their communication and analytical skills and quickly become experts in all aspects of diabetes – such as therapies, medical devices, digital health, clinical research, and business and regulatory issues. Among their many duties, Associates write and field surveys, analyze results, and translate them into reports and visuals that yield patient-centric insights and recommendations. Their roles also include collaborating with senior thought leaders and researchers in the diabetes field, presenting at scientific conferences and client meetings, communicating with diabetes patients, contributing to peer-reviewed publications and posters, and managing other team members and vendors. The position may involve some travel to diabetes conferences and client sites.
This opportunity is optimal for graduating college seniors and recent graduates hoping to jump-start a career in healthcare, be that in medicine, industry, research, or policy. Many Associates attend top medical schools or other graduate programs following the two-year program. Others choose to stay at dQ&A after completing the program, assuming more senior roles in operations, management, patient research, and/or product strategy.
We have an amazing, positive, smart, talented, and hard-working team that’s spread out across the country, yet highly connected and collaborative. All Associates are based in San Francisco and normally work out of our company headquarters in the vibrant Lower Haight neighborhood. However, in light of the COVID-19 pandemic, our operations have temporarily transitioned to a remote working model, providing flexibility over where Associates choose to live. It is our goal to transition back to our San Francisco office as soon as possible, in accordance with Department of Health mandates and the wishes of our Associates. We are hoping to resume in mid-2021, but the situation is constantly evolving.
We provide excellent work benefits, including healthcare/dental insurance, 401(k), public transport, gym/yoga membership, and a kitchen stocked with healthy foods. We also offer ongoing support for graduate school admissions through our advisor and alumni network, references, access to a graduate school admissions advisor, and time off and financial support for exam prep (e.g., MCAT, GMAT, GRE).
For more information about dQ&A, please visit www.d-qa.com.
We’re looking for people who will contribute to the cohesion and energy that is at the heart of our culture. Some of our team members have personal connections to type 1 or type 2 diabetes, while others are simply passionate about applying their skills to our mission of helping others live healthier and happier lives.
Requirements for successful candidates:
· Demonstrated academic excellence (GPA ≥ 3.6/4.0)
· Strong quantitative, analytical, and problem-solving skills
· Strong written and oral communication skills
· Ability to multi-task and adapt in a fast-paced work environment
· Detail- and quality-focused mindset
· Empathetic, mature, and professional
· Aptitude for working both in teams and independently
· Research experience and Microsoft Excel and PowerPoint proficiency is preferred
· Fluency in English is required; additional language skills are a plus
How to Apply
This is a highly sought-after position – if you are interested, please apply now at this link. The deadline is December 1, 2020. Please do not apply through your school’s career portal – we will not receive these applications.
By applying to dQ&A, you will be considered for all three organizations and will have an opportunity to learn more about Close Concerns and diaTribe later in the process. dQ&A is an equal opportunity employer.
In addition to the question fields in our online application, please attach the following as a single, merged PDF document in the “Resume” field:
- Resume as PDF – please include undergraduate GPA as well as the name of your high school and GPA or rank
- Transcript in PDF format (unofficial accepted, but GPA must be included)
PDFs may be merged using this website. Please email Rebecca McClure at firstname.lastname@example.org if you have any problems with the application form. For questions regarding the dQ&A Associate position, please email Becky Gowen at email@example.com.
We are really proud of helping alumni of dQ&A, Close Concerns, and The diaTribe Foundation take another important step in their journey. Our alumni have attended graduate or medical school at UCSF, Stanford, the University of Pennsylvania, Harvard, Dartmouth, and other outstanding institutions.
Here are some reflections about the role from previous Associates:
“One of the best parts about working at dQ&A is the team – you get to work with an incredibly bright, kind, hardworking, and motivated group of people. As an Associate, I loved having the chance to learn about the healthcare system through the eyes of patients, healthcare providers, and the industry, and to develop skills in data analysis, project management, and consumer insights, just to name a few. Associates are quickly given a lot of responsibility, which makes the role challenging and fulfilling. The impact you’re able to have on dQ&A, dQ&A’s client companies, and ultimately the lives of people with diabetes, is remarkable for an entry-level position. It also opened the door to the amazing opportunity I’ve had to stay at dQ&A and lead operations for the company.”
–Sophie Koontz (Stanford University ’15, COO, dQ&A)
“At dQ&A, I learned so much about the power of business and insightful research to transform diabetes care and management. One of the best parts about working at dQ&A is getting to be a part of a small yet powerful team. dQ&A’s size ensures you get to have a major impact in your position from the get-go. Plus, it’s amazing to be a part of a team that is all so dedicated to the mission of improving the lives of people with diabetes. As a person with diabetes, it was great for me to conduct research about life and experiences with diabetes around the world. Through the data analysis aspect of my work, I not only gained ‘hard’ research skills but was exposed to a variety of experiences and stories that opened my eyes to how this disease impacts people globally. I’m so thankful for my experience at dQ&A and would encourage anyone interested in impactful research to join the team!”
– Isabel Chin (Brown University ’17, Warren Alpert Medical School of Brown University ’23)
“dQ&A has provided me with a unique opportunity to advocate for people with chronic illness, gain practical business acumen, sharpen my analytical and management skills, and address a public health crisis. The multifaceted nature of the role helped me to develop a well-rounded skillset and perspective on healthcare that will be invaluable in my future in medicine. With the intimate, dynamic work culture of a startup, but with far-reaching impact and influence in the diabetes sphere, dQ&A is a phenomenal launching pad for anyone pursuing a career in healthcare or business.”
– Keaton Stoner (Duke University ’17, Columbia University Vagelos College of Physicians and Surgeons ‘24)
“At dQ&A, I’ve enjoyed working with a small team that has encouraged me to grow both personally and professionally. Over the last year, I’ve learned to lead an international patient research service that covers 8 countries and counting. I have also been able to develop a well-rounded perspective of the diabetes landscape. Notably, my work has led me to interact with stakeholders from every corner of the healthcare industry. I’ve asked people with diabetes about the challenges they face, I’ve shared this data with manufacturers designing new technologies, and I’ve gotten an inside look at how agencies decide which therapies to approve and reimburse. As I pursue a career in medicine, I am excited to build upon the skills and perspectives that dQ&A has given me.”
– Caterina Florissi (Dartmouth College ’18, Senior Associate, dQ&A)
“Associates at Close Concerns have more independence and responsibility than almost any other graduates fresh out of college. The job is exciting, fast-paced, and the best testing ground I could imagine for learning how to become successful in any field. “
– Jenny Jin (Harvard College ’06, University of California at San Francisco School of Medicine ’12, Resident, Orthopedic Surgeon, Brigham and Women’s Hospital, Boston, MA, General Orthopedic Surgeon, Saint Alphonsus, Boise, Idaho)
“Simply put, I loved working at Close Concerns because I was able to work with incredibly bright, driven, and fun people. Coming from finance, it was a breath of fresh air to be able to actually make something happen when I had a good idea. I really felt like I was making an actual impact with my work.”
– Jen Lesser (Amherst College ’07, Harvard Business School ’13, Advisor, FLX Bio, Inc)
“At Close Concerns, I have had the chance to travel to diabetes conferences around the US and the world, speak with key diabetes thought leaders, pursue topics of personal interest related to diabetes, and even write a 160-page book about type 1 diabetes for patients and families. It is a job that will engage and challenge you in ways that provide true, life-long rewards.”
– Lisa Rotenstein (Harvard College ’11, Harvard Medical School ’16, Harvard Business School ‘16, Resident Physician at Brigham and Women’s Hospital, Co-Founder, CareZooming, Boston)
“It is difficult to put into words how much I learned while working at Close Concerns. Beyond exposure to a side of healthcare, medicine, and business that few of my peers have experienced, I learned a great deal amount about myself. I found the work both invigorating and challenging, and I gained confidence in myself and my abilities.”
– Jessica Fried (Vassar College ’08, Dartmouth Medical School ’14 and former Chair of the AAMC Organization of Student Representatives, Resident Physician at Penn Medicine in Diagnostic Radiology, Philadelphia)
“While I certainly value the skills I learned at Close Concerns, I am most appreciative of the perspective I gained. The work gave me an exhaustive understanding of the many forces driving medical care and health policy – where those forces succeed and where they fall short. My experiences at Close Concerns have fueled my own passion to be persistent, resourceful, and dedicated in my own career.”
– Eric Chang (Pomona College ’09, University of California at San Francisco School of Medicine ’14, Radiation Oncologist, UCLA Medical Center, Los Angeles)
“Graduating from Amherst College, I had many opportunities to work in consulting with top firms. I chose Close Concerns because I saw tremendous opportunities in a growing organization with a meaningful social purpose and in mentoring by principals I could learn from and respect. Every one of my hopes was surpassed.”
– Katelyn Gamson (Amherst College ’04, University of California at San Francisco School of Medicine ’10, Internal Medicine Physician, California Pacific Medical Center, San Francisco)
“In the past two years I have learned – deeply and continuously – about how companies and clinicians are addressing the urgent worldwide epidemic of diabetes; how to build a successful small business; and how to think creatively and cooperatively in times of uncertainty. I consider myself supremely lucky for the skills I have honed and friendships I have formed at Close Concerns.”
– Joseph Shivers (Harvard College ’10, Sansum Diabetes Research Institute Clinical Research Assistant ‘13, Columbia University College of Physicians and Surgeons ’17, Hofstra Northwell School of Medicine Internal Medicine Intern ‘18, University of Colorado School of Medicine Physical Medicine & Rehabilitation Resident ‘21)
“diaTribe has provided me with an incredible community of like-minded peers who want to impact the public health field. As a part of a small team, I was given a huge amount of responsibility coming out of college. Beyond immersing myself in diabetes, this job taught me how to think on my feet, be an effective communicator and leader, and fail fast on the way to success.”
– Divya Gopisetty (Stanford University ’18, Stanford University School of Medicine ‘24)