This position is categorically funded and contingent upon funding at the time of hire.
Under general supervision and the direction of the Financial Aid Administrator, performs a variety of complex and technical duties involved in providing financial aid assistance for students; exercises independent judgment to develop and award student financial aid packages in accordance with prescribed procedures, policies, and regulations; provides technical assistance and information to students, parents, and staff concerning program requirements, state and federal guidelines and eligibility determination.
Serves as a resource to students, parents and staff; responds to questions and provides technical expertise and assistance through appointments, email and workshops; assists students at the counter; trains and provides work direction to financial aid technicians and office staff; advises students regarding financial aid opportunities and eligibility requirements; explains complex rules, regulations and guidelines; keeps abreast of federal and state laws and policies which affect financial aid programs; performs file verification; accepts packets for review and processing; performs final documentation of files and supplemental forms for accuracy, consistency, and completeness; analyzes students’ and parent’s circumstances; determines eligibility; corresponds with students to explain problem resolution and eligibility status; reviews and corrects student aid reports; performs needs analyses; determines tolerance level, student budget, veteran’s benefits, and total family contribution to determine financial need; awards federal grants, work study, loans, state grants and fee waivers; performs revisions and cancellations of disbursements; prints award letters; evaluates special circumstances to override dependency status of students; maintains accurate data for management information systems and electronic payment voucher reports; develops and conducts workshops; receives and processes loan applications; determines amount of borrowing eligibility; evaluates academic progress, student budgets, grade level eligibility, length of program, family contribution, and prorated loan amounts; responsible for institutional certification signature on loan applications; prepares award letters; prepares and recertifies loan checks in coordination with the student business office; reconciles expenditures of loan funds using accounting procedures and completes required reports; acts as a liaison for students between the guarantor and lenders; interprets and implements current regulations; maintains student default list; responsible for correspondence concerning delinquency and default status and grace period notification; performs related duties as required.
This classification reports to the designated administrator and directs the work of those assigned.
TRAINING AND EXPERIENCE
Any combination of training and/or experience equivalent to four years of college coursework in business, accounting, social services, student services, or related field and two years of increasingly responsible financial aid related field experience, including training and electronic needs analysis systems, financial aid awarding and student advisement.
KNOWLEDGE AND ABILITIES
Knowledge of: financial aid awarding and verification procedures, policies and regulations; state and federal regulations and guidelines concerning financial aid eligibility, application procedures, and program requirements; Electronic Needs Analysis System; use of a personal computer; operations, processes and activities of a college financial aid office; modern office practices, procedures, and equipment; interpersonal skills using tact, patience, and courtesy; financial and statistical record keeping techniques; oral and written communication skills; telephone techniques and etiquette; basic math; interview techniques and problem solving skills in a variety of sensitive situations.
Ability to: maintain current knowledge of guidelines, regulations and application procedures for a variety of financial aid programs; review financial aid applications to verify accuracy and completeness; analyze documentation according to specifically prescribed guidelines; maintain complex records, files and documents; work effectively with a diversity of students with special needs; read, interpret, apply and explain rules, regulations, policies and procedures; communicate effectively and accurately with students and staff; perform a variety of tasks using independent judgment and decision making skills; establish and maintain cooperative and effective working relationships with other staff members; meet schedules and timelines; work independently with minimal supervision, prioritizing responsibilities; present workshops in an articulate and organized manner.
In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:
- Education experience (breadth and depth)
- Work experience (breadth and depth)
- Demonstrated ability to work cooperatively with others
- Bilingual ability (if needed)
- Demonstrated experience in working with diverse socio-economic communities
- Professional growth activities
- Specialized skills training
- Leadership skills
- Written and/or oral communication skills
- Problem Solving
Based on the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview.
Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed most competitive amongst the applicant pool to proceed.
Applicants selected for an interview may be required to take additional tests or assessments and be notified of such before the interview date. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
- Oral communication skills
- Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. The applicant should contact Recruitment in the Human Resources Office for assistance.
Method of Application
For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position.
Please upload the following application materials in the appropriate boxes with your online application by the closing date:
- Resume (Required)
To be considered in the initial committee review, all materials required should be received by the Rancho Santiago Community College Office of Human Resources by the closing date and time. It is the applicant’s responsibility to submit all required materials listed above. This applicant pool may be used for vacancies in the same classification occurring within the next six months.
Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district’s fingerprinting process, and bring proof of their legal right to work in the United States. The candidates will pay the cost of TB testing, fingerprinting, and the criminal record check fee.
The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.