Under general supervision – operates an instructional center by overseeing and maintaining learning equipment, assisting students in usage of the center and performing clerical duties; performs related duties as required.
Orients students by proper operation of instructional equipment which may include CRT computer terminals or tape recorders; maintains inventory and records usage of equipment by students; may administer and score tests and explain test results to students; performs related clerical duties including recording attendance and performance, typing instructional materials, filing, maintaining supplies inventory; maintains a proper learning environment; provides minor maintenance and cleaning of equipment; may assist instructor(s) by providing tutorial assistance to students; may maintain file of tapes; may supervise student aides or part-time instructional center technicians.
This classification reports to various Deans and may supervise student aides or part-time instructional center technicians. This classification works with students and faculty in the instructional center setting.
Training and Experience
Any combination of training and/or experience equivalent to 6 months of responsible clerical experience.
Knowledge and Abilities
Knowledge of: operation and minor maintenance of instructional center equipment which may include computer terminal or other visual and audio equipment; oral and written English; record keeping, clerical and general office procedures. It may be desirable to have knowledge of the content area of the course(s) being taught in the instructional center and knowledge of the principles of tutoring.
Ability to: learn, operate, explain operation of, and provide minor maintenance on instructional center equipment which may include computer terminal or other visual and audio equipment; establish and maintain effective relationships with instructors, employees and students; be sensitive to students from diverse backgrounds; understand and follow oral and written instructions; maintain a proper learning environment; perform clerical, filing and supporting duties; operate office equipment; administer and score objective tests; be responsible for the day-to-day operations of an instructional center. It may be desirable to have the ability to work well with tutor and assist students.
In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews:
- Education experience (breadth and depth)
- Work experience (breadth and depth)
- Demonstrated ability to work cooperatively with others
- Bilingual ability (if needed)
- Demonstrated experience in working with diverse socio-economic communities
- Professional growth activities
- Specialized skills training
- Leadership skills
- Written and/or oral communication skills
- Problem Solving
Based on the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and an oral interview.
Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements and are deemed most competitive amongst the applicant pool to proceed.
Applicants selected for an interview may be required to take additional tests or assessments and be notified of such before the interview date. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors:
- Oral communication skills
- Problem-solving skills
A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure the correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. The applicant should contact Recruitment in the Human Resources Office for assistance.
Method of Application
For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position.
Please upload the following application materials in the appropriate boxes with your online application by the closing date:
- Resume (Required)
To be considered in the initial committee review, all materials required should be received by the Rancho Santiago Community College Office of Human Resources by the closing date and time. It is the applicant’s responsibility to submit all required materials listed above. This applicant pool may be used for vacancies in the same classification occurring within the next six months.
Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district’s fingerprinting process, and bring proof of their legal right to work in the United States. The candidates will pay the cost of TB testing, fingerprinting, and the criminal record check fee.
The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.