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Rancho Santiago Community College District


rsccd.edu

Student Services Specialist

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Posted on: June 18, 2022 Apply Now
Santa Ana, CA Expires July 25, 2022

This position is categorically funded and contingent upon funding at the time of hire.

CLASS SUMMARY

Under direction gives oral presentations to the community and high schools for recruitment purposes; assists students in academic advisement, career planning, and transitioning from high school, continuing education and other types of institutions to the college; may supervise student workers; and performs related duties as assigned.

 

REPRESENTATIVE DUTIES

Responsible for recruitment of high school and non traditional students; conduct outreach presentations to high schools and community agencies on subjects such as: admissions, financial aid, residency issues, and program information; collect student information and maintain database for tracking students through the applications, testing and registration process; assists students in obtaining counseling, admission, registration and other campus services; organize and provide support for on campus events; assists in the performance of retention services; conducts tours of campuses; perform other related duties as assigned.

 

ORGANIZATIONAL RELATIONSHIPS

This class reports to the designated manager/administrator. This class works closely with students and gives outreach presentations to the public and community services.

TRAINING AND EXPERIENCE

Any combination of training and/or education equivalent to one year of related experience working with students which could include students with special needs.

 

KNOWLEDGE AND ABILITIES

Good Knowledge of: methods and procedures of academic and/or career advisement; college programs, policies, and procedures; written and spoken English.

 

Knowledge of: principles of training; the special needs of diverse student populations; record keeping; principles of public contact and public relations.

 

Ability to: establish and maintain effective relationships with students, community agencies and the public; communicate effectively; be sensitive to students with special needs; train and supervise personnel; learn, understand and explain college procedures and regulations; advise students on relevant content area.

 

Skills: May require oral and written proficiency in a language of student population targeted for recruitment, as measure by bi-literacy tests.

 

SELECTION CRITERIA

Application Screening 

In addition to the requirements and responsibilities listed, the following criteria will be considered in selecting candidates for interviews: 

  • Education experience (breadth and depth)
  • Work experience (breadth and depth)
  • Demonstrated ability to work cooperatively with others
  • Bilingual ability in Spanish or Vietnamese 
  • Demonstrated experience in working with diverse socio-economic communities
  • Professional growth activities
  • Specialized skills training
  • Leadership skills
  • Written and/or oral communication skills
  • Presentation
  • Problem Solving

Based upon the information presented on the application materials, a limited number of candidates with qualifications most pertinent to the position will be invited to participate in the selection process, which may include a written test and and oral interview. 

 

Meeting the minimum requirements of the position does not guarantee advancement in the selection process. Candidate qualifications will be assessed to determine those who meet and exceed requirements, and are deemed most competitive amongst the applicant pool to proceed.

 

Interview 

Applicants selected for an interview may be required to take additional tests or assessments and will be notified of such prior to the date of the interview. During the oral session, those selected for interviews will, in addition to the above, also be evaluated on the following factors: 

  • Oral communication skills 
  • Presentation 
  • Problem solving skills 

A predetermined set of questions will be asked of all applicants interviewed. Applicants are requested to provide thorough yet concise information on their related experience to ensure correct evaluation of their qualifications. Evaluation criteria will be applied consistently to all applicants. The District will make reasonable accommodations for applicants with disabilities. Applicant should contact Recruitment in the Human Resources Office for assistance.

 

Method of Application 

For consideration in the selection process, interested persons must complete the RSCCD application and upload all required documents online by the specified closing date for the position.

 

Please upload the following application materials in the appropriate boxes with your online application by the closing date: 

  • Resume (Required)

To be considered in the initial committee review, all materials required should be received by the Rancho Santiago Community College Office of Human Resources by the closing date and time. It is the applicant’s responsibility to submit all required materials listed above. 

 

Pre-Employment Requirements 

Candidates selected for employment will be required to provide current verification of a negative TB test or chest x-ray, complete the district’s fingerprinting process, and bring proof of their legal right to work in the United States. The cost of TB testing, fingerprinting and the fee for criminal record check will be paid for by the candidates. 

 

The Rancho Santiago Community College District is an equal employment opportunity employer and prohibits discrimination and harassment based on ethnic group identification, national origin, religion, age, sex, race, color, ancestry, sexual orientation, physical or mental disability, gender identity, medical condition (cancer-related or genetic characteristics), marital status, citizenship, or service in the uniformed services, or on the basis of these perceived characteristics or based on association with a person or group with one or more of these actual or perceived characteristics. 

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CONTACT & LOCATION

Phone
(203) 432-0803
Email
careerstrategy@yale.edu
Website
http://ocs.yale.edu
Address

55 Whitney Avenue, 3rd Fl.
New Haven, CT 06510

SERVICE HOURS

Academic Year Summer Hours
M 8:30am - 5pm 8:30am - 4:30pm
T 8:30am - 5pm 8:30am - 4:30pm
W 8:30am - 5pm 8:30am - 4:30pm
TH 8:30am - 5pm 8:30am - 4:30pm
F 8:30am - 5pm 8:30am - 4:30pm

The office is closed weekends, holidays, and recess days.

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Office of Career Strategy

The Office of Career Strategy works with students and alums of Yale College and Yale Graduate School of Arts and Sciences as well as Yale postdoctoral scholars from all disciplines. The Office of Career Strategy advisors help students, alums, and postdocs to clarify career aspirations, identify opportunities, and offer support at every stage of career development. Services offered by the Office of Career Strategy for Masters and Ph.D. students are part of a suite of resources supported by the Graduate School of Arts & Sciences to foster professional and career development. Career support for undergraduates is a part of a collection of support offered by the Center for International & Professional Experience.

Contact

55 Whitney Avenue, 3rd Fl.
New Haven, CT 06510
(203) 432-0803
careerstrategy@yale.edu

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About CIPE

The Yale College Center for International and Professional Experience (CIPE) is a group of offices that work together, and with other academic advisers on campus, to support undergraduate students throughout their four years at Yale as they make decisions about their academic plans and explore career options. CIPE is composed of the Office of Career Strategy, the Yale College Office of Fellowships, Yale Summer Session, and Yale College Study Abroad.

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