Wiki Education envisions a world in which students, scholars, scientists, archivists, librarians, and other members of academic and cultural institutions share their knowledge with the general public through Wikipedia, Wikidata, and other open collaboration projects on the web.
We are seeking a remote, paid, 10–15 hour/week Marketing and Communications Intern for spring term 2021.
In 2018, non-profit Wiki Education started building an earned-income revenue stream through our Scholars & Scientists Program. The idea behind the program is simple: subject-matter experts take 6–12 week long virtual courses that teach them how to contribute to Wikipedia, or to Wikidata, the open knowledge database that powers virtual assistants like Alexa and Siri. The content produced by course participants provides millions of Wikipedia and Wikidata users around the world with accurate and trustworthy information.
We’re currently offering most of our courses to academic and cultural institutions that are eager to engage their members in programs that provide the general public with a better understanding of their field of knowledge. We sell a smaller percentage of our course seats to individual payers who cover the costs through their employer’s professional development budget.
The Marketing and Communications Intern will help tell the story of the program to prospective institutions and individuals.
- Work with sales team to identify communications opportunities and marketing needs
- Create case studies, including interviewing past participants, writing text, and basic graphic design
- Write and design marketing materials, including fact sheets, email copy, web pages, proposals, etc.
- Craft blog posts showcasing the benefits of the Scholars & Scientists Program
- Promote stories of the program on social media
- Write and send mass emails promoting individual courses
- Update web copy about programs
- Create promotional graphics for emails, web, and PDFs
- Analyze results and adapt materials as needed
We firmly believe internships should be learning experiences for students. We don’t expect you to have all or even most of the desired qualifications! We’re happy to train you as part of the internship. This isn’t an internship where you’re mostly doing data entry: You’ll leave the internship with work samples and demonstrated skills to propel your marketing and communications career forward.
- Upper-division undergraduate student, graduate student, or recent graduate
- Demonstrated excellence in written communications
- Comfort interviewing program participants
- Basic graphic design skills
- Coursework in marketing or communications
- Previous volunteer experience, internship, job, or other work in marketing or communications
- Comfort with Slack, Google Meet, Zoom, and other virtual workplace tools
- Ability to use analytics to make data-driven decisions
- Basic knowledge of WordPress and HTML
- Experience collaboratively editing Google Docs
- Experience with Adobe Creative Cloud, Canva, or other graphic design program
- Experience using Salesforce and Pardot or other CRM and marketing software
- Experience managing an organization’s Google Ads, Facebook, and Twitter accounts
- Experience editing Wikipedia or Wikidata
- A mission-driven individual with an understanding of, belief in, and commitment to the benefits of freely available information.
- Intellectually curious and flexible: enjoys tackling difficult, ambiguous problems; loves learning from others and expanding intellectual horizons.
- An outstanding listener and explainer.
- Comfortable working in a highly transparent fashion, open to input and feedback; proactive candid communicator who wants people to know what they are doing and isn’t afraid to bring others in when things are off-track or when they need help; can handle criticism in a mature fashion.
- Emotionally mature and self-reliant; someone who will thrive working in a small but growing team; an ability to tolerate a high degree of ambiguity, and to negotiate with people having sharply defined opinions while maintaining positive, respectful relationships.
This position is paid $17/hour, with an expected workload of 10–15 hours per week, throughout the spring term (January to May, 2021). If you need academic credit, we’ll make that work.
Put “Marketing and Communications Intern” in the subject line of an email to firstname.lastname@example.org. Attach to the message:
- Your resume/CV
- Your cover letter
- 2–3 work samples
What makes a good work sample? Here are some ideas:
- Any marketing materials you created for a past job or internship
- Feature stories you’ve written, e.g., for the student newspaper or a blog
- A graphic you created for a marketing class assignment
- A curated list of social media posts you made for an organization
We encourage you to apply prior to December 7, 2020.
As an equal opportunity employer, Wiki Education values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their religion, ethnicity, age, national origin, immigration status, ancestry, physical or mental abilities, medical condition, genetic information, marital status, military and veteran status, and sex, gender, gender identity, gender expression, or sexual orientation, or any other legally protected characteristics.